Question 1

How do I subscribe to auto replenish?

Accepted Answer

To subscribe to auto-replenish and receive a monthly delivery of LYMA Skincare or purchase refills when you run out, simply log into your account.

Question 2

Why is LYMA a powerful solution for sleep and stress?

Accepted Answer

LYMA has changed the way the world looks at supplements, setting a new standard by exclusively formulating with patented, peer-reviewed ingredients at doses proven to work.

Formulated by longevity expert, Professor Paul Clayton, who refuses to work with generic ingredients that often offer little outside of hope and hype. LYMA is the first supplement to use eleven of the best, patented ingredients, proven in peer-reviewed clinical trials to restore ultimate balance and enable you to start feeling your best. This is the LYMA difference. Nothing else comes close.

Question 3

What is the difference between the LYMA Laser and the LYMA Laser PRO?

Accepted Answer

Both devices incorporate exactly the same powerful, transformative laser technology. The difference between each device is in the size of the treatment area Both the LYMA Laser and the LYMA Laser PRO incorporate exactly the same powerful, transformative laser technology. The difference is in the size of the treatment lens. The LYMA Laser is engineered with a 8cm2 treatment lens, optimised to transform skin on the face, neck and targeted areas of concern from 3 minutes daily. The LYMA Laser PRO is engineered with a bigger 30cm2 treatment lens, optimised to transform skin on the face, neck and full body, faster.

Question 4

What is the difference between the LYMA Laser and the LYMA Laser PRO?

Accepted Answer

Both devices incorporate exactly the same powerful, transformative laser technology. The difference between each device is in the size of the treatment area Both the LYMA Laser and the LYMA Laser PRO incorporate exactly the same powerful, transformative laser technology. The difference is in the size of the treatment lens. The LYMA Laser is engineered with a 8cm2 treatment lens, optimised to transform skin on the face, neck and targeted areas of concern from 3 minutes daily. The LYMA Laser PRO is engineered with a bigger 30cm2 treatment lens, optimised to transform skin on the face, neck and full body, faster.

Question 5

What makes LYMA Skincare unlike any other product on the market?

Accepted Answer

While conventional skincare aims to reverse the signs of aging, LYMA Skincare's bioactive formula is the first to target the 8 underlying mechanisms of aging, reversing the process and regenerating through all layers of the skin. Developed by an expert team of plastic surgeons, dermatologists, biochemists, and geneticists, LYMA Skincare's bioactive formula works on the remaining 80% of living skin cells that traditional skincare isn't able to reach, transforming the skin at every layer.

Question 6

How will my order of multiple products be delivered?

Accepted Answer

When you place an order with multiple products you may receive one box containing all of them, or multiple boxes delivered together depending on your order combination.

Question 7

Returns

Accepted Answer

This returns policy applies to products bought directly from our website. If you have purchased products from anywhere else then please contact them directly. We are happy to refund or exchange any product returned within 14 days of purchase, if returned in its original state, unused and in original packaging with the hygiene seal unbroken.

Please contact concierge@lyma.life to arrange to return your item.

Question 8

Does LYMA contain any sedatives or stimulants?

Accepted Answer

The LYMA formula is engineered to support and restore healthy sleep cycles without the inclusion of sedative based ingredients which can leave you feeling groggy the following day. Instead, it enhances sleep quality by reducing cellular inflammation which helps your body to stay in sleep whilst transitioning through the night from one sleep cycle to another. LYMA also helps your body to naturally serotonin levels, which have been proven to aid sleep quality. On the reverse, there are no stimulants in the LYMA formula, which help to keep your body and focus balanced throughout the day, without the peaks and crashes associated with stimulants such as caffeine.

Question 9

Can I use the LYMA Laser PRO all over my body and on my face?

Accepted Answer

The LYMA Laser PRO is engineered with a bigger treatment lens of 30cm2, optimised to transform skin on the face, neck and full body. Faster.

Question 10

How can I incorporate LYMA Skincare into my skincare regime? Can I use with other products?

Accepted Answer

LYMA Skincare is formulated as a complete end-to-end anti aging topical protocol, replacing the multi-product approach with just two simple steps. For optimal results, we recommend phasing out any current products and using only the LYMA Skincare Serum and Cream, which is engineered to nourish all the layers of your skin with a formulation of proven active cosmeceutical ingredients at doses proven to work. Whilst there is no need to use other skincare products to counter all eight mechanisms of skin ageing the LYMA Skincare addresses, if you are partial to a particular face oil, we recommend using over the top of LYMA Skincare as a final stage to your skincare regime. If you are using an SPF, we recommend using a chemical SPF and not a mineral zinc or titanium dioxide based formula. This is to avoid pilling.There is no need to use additional retinol, vitamin C or peptide products as these ingredients are included in LYMA Skincare, all in non irritant form. As with all of our products, consistency is key in order to attain optimal results

Question 11

Will the LYMA Laser help my skincare penetrate deeper?

Accepted Answer

Yes, the LYMA Laser will help your skincare to penetrate deeper in two ways. As the Laser does not damage skin, it’s not in recovery mode and will therefore respond to other skincare protocols much better. Also, the increase in collagen and the anti-inflammatory effects of the Laser, will help your skin to benefit from the active ingredients in your skincare.

Question 12

Can you explain the science behind the LYMA Laser – how exactly does it work?

Accepted Answer

LYMA Laser uses the most powerful and biologically effective form of Low Level Laser Therapy ever engineered.The benefits of Low Level Laser Therapy have been known, proven and used in the medical industry for decades, but never engineered with optimal power for at home use in a safe, portable device. Until now.

Question 13

What are the advantages of taking LYMA over other supplement formulations?

Accepted Answer

LYMA is unlike any other supplement. LYMA’s formulation contains clinically proven, patented ingredients which are provided at proven dosage levels. All of our award-winning ingredients are engineered to deliver exceptional qualities such as enhanced bioavailability, improved stability and extensive research. No other product has the exceptional qualities we have. Over 50 research groups contributed to this formulation, involving many hundreds of scientists with others based at over 25 universities and research institutions.

Question 14

Will the LYMA Laser PRO repair cartilage and damaged tendons and muscles?

Accepted Answer

The LYMA Laser PRO is certified as a cosmetic device, engineered to deliver a biological penetration deep beneath the skin’s surface. There is a wealth of published medical evidence to demonstrate the power of low-level laser technology to heal torn muscles, heal skin and wounds, and repair soft tissue. The LYMA Laser PRO however is a cosmetic device and is not a medical device.

Question 15

What skin concerns does LYMA Skincare address?

Accepted Answer

Common skin concerns associated with aging include wrinkles and fine lines, dark circles, redness, pigmentation, a loss of elasticity and volume, dullness, and dryness. LYMA Skincare is the first two-step protocol, proven to address all of these symptoms by targeting the underlying mechanisms that cause them in the first place. With consistent daily use, your skin is transformed.

Question 16

Will the LYMA laser cause fat loss in the face?

Accepted Answer

The LYMA Laser will not cause fat loss in the face. The deep penetrative cold laser light reaches the base layer of the skin and will actually stimulate collagen production meaning the skin will look healthier.

Question 17

How do I add a LYMA subscription after purchasing a LYMA starter kit?

Accepted Answer

Simply select the Subscribe option when purchasing the LYMA Oxygen Mist & Glide.

Question 18

Why is LYMA the best menopausal and mid life solution to better sleep and feeling less stressed?  The menopause years shouldn't be something you have to get through. Instead of feeling like you're lost to the chaos, this natural change has the poten

Accepted Answer

The menopause years shouldn't be something you have to get through. Instead of feeling like you're lost to the chaos, this natural change has the potential to be something of a power surge. While HRT can help manage aspects of the physical symptoms, LYMA has the power to upgrade the body's health so profoundly - balancing hormones, reducing dress and anxiety and deepening sleep to name a few - that can transform the entire landscape of the menopause experience. This is a time of life when you need more than a 'fingers crossed this will help' from your supplement regime. LYMA's unparalleled formula of patented, peer-reviewed ingredients is unequivocally proven to deliver.

"Whilst the effects of menopause are very diverse from changes in energy, mood and libido to temperature control, the complex of actives in LYMA Supplement can make a huge difference to how women experience them." Professor Paul Clayton PhD

Question 19

Is the LYMA Laser painful to use?

Accepted Answer

Not only is there absolutely no pain or discomfort experienced when using the LYMA Laser, its advanced laser technology causes no sensation whatsoever whilst using it.

This pain free cosmetic laser is engineered with powerful, patented ultra diffuse lenses which remove all the laser’s intense heat by the time the near-infrared light reaches the skin. The light from the LYMA Laser is engineered to penetrate deep beneath the skin’s surface whilst retaining biological power. This stimulates surplus collagen production, to build a more dense and more elastic dermis and thicker and plumper epidermis. The result is transformed skin.

Question 20

Is the LYMA Laser PRO painful to use?

Accepted Answer

Not only is there absolutely no pain or discomfort experienced when using the LYMA Laser PRO, its advanced laser technology causes no sensation whatsoever whilst using it.

This pain free cosmetic laser is engineered with powerful, patented ultra diffuse lenses which remove all the laser’s intense heat by the time the near-infrared light reaches the skin. The light from the LYMA Laser PRO is engineered to penetrate deep beneath the skin’s surface whilst retaining biological power. This stimulates surplus collagen production, to build a more dense and more elastic dermis and thicker and plumper epidermis. The result is transformed skin.

Question 21

Do I need to use the Serum and Cream together or can I use them separately?

Accepted Answer

LYMA Skincare is engineered as a two-step protocol. For this reason, you can only purchase a Starter Kit containing both products (Serum and Cream). In case you run out of one formula faster than the other, you can purchase refills separately, or subscribe to auto-replenish by logging onto your account.

Question 22

What is a patented ingredient and why are they superior to organic or generic ingredients?

Accepted Answer

The supplement industry is bizarrely not governed by health laws. It actually falls under food law, which means that while formulas have to pass a safety check, there is no system in place to assess if they can deliver the benefits they claim or if they've been correctly dosed. It's perfectly legal to buy a supplement that has no evidence to prove it does what it claims on the label and then there's LYMA. In contrast, we subject ourselves to the most scrupulous possible testing to ensure that we can prove the LYMA formula will deliver. No generalising. No vague promises. Just the best scientific evidence.

Patented ingredients are a mark of excellence. These are ingredients infused with high-tech delivery systems that have undergone pre-clinical and clinical studies to have reached the performance level required to be published in medical journals. All ingredients in LYMA are patented - scientifically adapted from their organic states and dosed at the correct amount proven in published medical journals.

Question 23

Can I use the LYMA Laser on Black and Brown skin?

Accepted Answer

Unlike other cosmetic lasers that use heat to inflict direct damage to the skin, or deliver heat to water tissue around cells - which creates thermal damage by heating cells up by up to 4 degrees - the LYMA Laser is engineered to deliver Low-Level Laser Therapy deep into the skin, stimulating collagen production without causing any damage to skin cells.

It’s the concept of causing damage in order to stimulate collagen production that makes other cosmetic laser technologies unsuitable for people with Black and Brown skin. This is because the more melanin present in skin, the greater the risk of inflammation, scarring and hyperpigmentation, which can leave the skin with dark pigmentation spots.

As this is a zero-damage cosmetic laser technology, there is no risk of scarring to skin which makes it a safe cosmetic solution for all skin tones. This is what sets LYMA Laser technology apart from other cosmetic laser technology and a safe solution for people with Black and Brown skin.

Question 24

Can I use the Laser PRO on Black and Brown skin?

Accepted Answer

Unlike other cosmetic lasers that use heat to inflict direct damage to the skin, or deliver heat to water tissue around cells - which creates thermal damage by heating cells up by up to 4 degrees - the LYMA Laser is engineered to deliver Low-Level Laser Therapy deep into the skin, stimulating collagen production without causing any damage to skin cells.

It’s the concept of causing damage in order to stimulate collagen production that makes other cosmetic laser technologies unsuitable for people with Black and Brown skin. This is because the more melanin present in skin, the greater the risk of inflammation, scarring and hyperpigmentation, which can leave the skin with dark pigmentation spots.

As this is a zero-damage cosmetic laser technology, there is no risk of scarring to skin which makes it a safe cosmetic solution for all skin tones. This is what sets LYMA Laser technology apart from other cosmetic laser technology and a safe solution for people with Black and Brown skin.

Question 25

How do I know if LYMA Skincare is suitable for my skin?

Accepted Answer

LYMA Skincare has been formulated by a world class team of scientists, geneticists and plastic surgeons as the most advanced skin science in existence. The Serum and Cream have both undergone extensive dermatological testing to confirm it's safe to use on all skin tones and all skin types.

Question 26

How bioavailable is the LYMA supplement?

Accepted Answer

The issue of bioavailability is crucial to whether a supplement works or not because, even the highest quality of natural ingredients can have zero effect if the body is unable to digest them. Sometimes it’s a case of the body breaking it down too quickly, the dose being too low or our complex biological systems simply being unable to process them. Most nutrients are taken in by the small intestine and absorbed into the blood but if the body doesn’t recognise it or see it as useful, it will be broken down by digestive juices and swiftly passed out again.

Every patented ingredient in LYMA is engineered to be fully bioavailable. Whilst most supplements will just pass straight through the digestive system, or worse still, be destroyed by the acid in your stomach; each ingredient in the LYMA formula has been engineered to survive this process and be absorbed in full by the body, ensuring you receive its maximum benefits.

Question 27

Is the LYMA Laser red light therapy?

Accepted Answer

The LYMA Laser uses light therapy technology that is also called low-level laser therapy (LLLT), near infrared laser light or photobiomodulation. The LYMA Laser reaches deep down into the dermis to rejuvenate and repair skin without inducing any heat or pain. For more information please see this journal article.

Question 28

Why does LYMA Skincare have a slightly herbal medicinal scent

Accepted Answer

LYMA Skincare is a highly active protocol, each formulation contains over 80% active ingredients and just 20% water, which is the reverse of traditional skincare. Some of these beneficial active ingredients naturally have an aroma. Disguising them would require the addition of synthetic perfumes which can cause irritation or hormonal imbalances in the skin. LYMA Skincare uses thyme oil as a stabilizer which adds to the formula's distinctive scent.

Question 29

Why is the LYMA Supplement more expensive than other supplements?

Accepted Answer

LYMA Supplement is created with an ethos at odds with the rest of the supplement world. We want to offer customers the very best of what is available taking a gold standard approach to ingredients and efficacy, but we also want to provide value.

Each one of LYMA’s ingredients is clinically proven in a suite of peer-reviewed clinical studies. To purchase each ingredient in LYMA separately at the same dosage will cost significantly more money and mean having to take over 20 pills daily if taking the same patented ingredients separately.

Four LYMA pills daily will elicit the same response at a fraction of the cost and with less hassle. Life can be complicated enough, which is why we’ve made supplementation simple. We know that the LYMA Supplement may be beyond the reach of some people which is why we are completely transparent about our ingredients to allow people to base their own regime on our gold standard approach.

Question 30

Can you explain the science behind the LYMA Laser – how exactly does it work?

Accepted Answer

LYMA Laser uses the most powerful and biologically effective form of Low Level Laser Therapy ever engineered. The benefits of Low Level Laser Therapy have been known, proven and used in the medical industry for decades, but never engineered with optimal power for at home use in a safe, portable device. Until now.

Question 31

Are the LYMA Serum and Cream clean formulations?

Accepted Answer

LYMA Skincare follows global clean beauty guidelines. LYMA products are all formulated without parabens, sulphates or any aggressive, irritating synthetic ingredients.

Question 32

Why LYMA is the only supplement brand to dose 10 patented ingredients at proven dosages in one single formulation?

Accepted Answer

The truth about supplements is that the dosage of each ingredient is fundamental to its efficacy. Vitamins, minerals and all health supplements have to list their formulations on the label and often that's a long and impressive list but deciphering how much of everything is in there, is another matter. The key message? Dosage really matters.

Question 33

Is LYMA Skincare formulated with patented peptides?

Accepted Answer

Yes, LYMA Skincare is formulated with Telangyn™, a patented peptide specifically designed to calm facial redness, reduce inflammation and inhibit collagen breakdown, which helps to rebuild the ECM (Extra Cellular Matrix) and slow skin aging. Like all peptides, Telangyn™ has water-binding properties which help to hydrate and smooth the skin.

Question 34

Why is the LYMA Laser more expensive than other beauty lasers?

Accepted Answer

With the LYMA Laser you get what you pay for – it’s the only device of its kind. The convenience of a powerful, clinic-grade cosmetic device, FDA cleared for home use.

LYMA’s patented cold laser technology is completely painless and doesn’t rely on damage to stimulate collagen production. This powerful cosmetic laser has set a new standard for the at-home beauty tech category. Use on clean skin, over makeup or SPF. Engineered as your cosmetic clinic on the go, featuring cordless, portable laser technology you can keep with you throughout the day; in a taxi, on a plane or at home. This is why the world’s most celebrated plastic surgeons, scientists, clinicians and experts are heralding the LYMA Laser as the most significant beauty launch of a generation and the reason Time Magazine named it a world's best invention of 2023.

Question 35

Do I need to use a retinol alongside LYMA Skincare?

Accepted Answer

No. LYMA Skincare already contains Retinyl Palmitate and Bakuchiol, both of which increase the skin's cell turnover to unclog pores and boost collagen production for a fresher, plumper appearance without the side effects commonly associated with retinols, including irritation, redness and flaking.

Question 36

Does LYMA Skincare contain hyaluronic acid?

Accepted Answer

Yes, LYMA Skincare contains PrimaHyal™ 50, a patented hydrolyzed form of the humectant, hyaluronic acid. Unlike standard hyaluronic acid however, its low molecular weight allows it to penetrate far deeper into the skin, making it far more effective at boosting hydration and encouraging moisture retention.

Question 37

Can I use the LYMA Laser alongside a topical retinol?

Accepted Answer

Yes, you can use the LYMA Laser if you are using a topical retinol.

Question 38

Is the LYMA Laser safe to use around the eyes?

Accepted Answer

Yes, the LYMA Laser’s unique ultra-diffused lens makes it safe to treat around the delicate eye area without posing any damage to the retina. This is unique to the LYMA Laser and unlike many clinic treatments, no goggles are required. We do advise those with pre-existing eye conditions to gain expert medical advice before adding any new treatments to their regime.

LYMA Concierge