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Got a question?

Answers to the most frequently asked questions
about our products and services can be found here.

Got a question?

Answers to the most frequently asked questions
about our products and services can be found here.

Frequently asked questions

Frequently Asked Questions

To subscribe to auto-replenish and receive a monthly delivery of LYMA Skincare or purchase refills when you run out, simply log into your account.

When you place an order with multiple products you may receive one box containing all of them, or multiple boxes delivered together depending on your order combination.

LYMA Laser uses the most powerful and biologically effective form of Low Level Laser Therapy ever engineered.The benefits of Low Level Laser Therapy have been known, proven and used in the medical industry for decades, but never engineered with optimal power for at home use in a safe, portable device. Until now.

LYMA Skincare is made for anyone over the age of 16 looking to improve the look and health of their skin and is safe to use for all skin types and tones.

Simply log into your account, select Account Activation and add the member ID from the membership authenticity card. You will then be able to add a subscription to your account.

The LYMA Laser

With the LYMA Laser you get what you pay for – it’s the only device of its kind. The convenience of a powerful, clinic-grade cosmetic device, FDA cleared for home use.

LYMA’s patented cold laser technology is completely painless and doesn’t rely on damage to stimulate collagen production. This powerful cosmetic laser has set a new standard for the at-home beauty tech category. Use on clean skin, over makeup or SPF.  Engineered as your cosmetic clinic on the go, featuring cordless, portable laser technology you can keep with you throughout the day; in a taxi, on a plane or at home. This is why the world’s most celebrated plastic surgeons, scientists, clinicians and experts are heralding the LYMA Laser as the most significant beauty launch of a generation and the reason Time Magazine named it a world's best invention of 2023.

LYMA Laser uses the most powerful and biologically effective form of Low Level Laser Therapy ever engineered.The benefits of Low Level Laser Therapy have been known, proven and used in the medical industry for decades, but never engineered with optimal power for at home use in a safe, portable device. Until now.

The LYMA Laser uses light therapy technology that is also called low-level laser therapy (LLLT), near infrared laser light or photobiomodulation. The LYMA Laser reaches deep down into the dermis to rejuvenate and repair skin without inducing any heat or pain. For more information please see this journal article.

We recommend that you use the LYMA Laser on a daily basis until you receive the effects you are looking for, while everyone is different and the amount of time it takes can differ based on skin condition, age and concern, we advise an average of 12 weeks. After this period you can switch to maintenance mode to keep up the results, we advise continuing to use the laser two or three times a week. For optimal results, For optimal results, prepare the skin with the LYMA Oxygen Mist and Glide when using the Laser.

Yes, the LYMA Laser will help your skincare to penetrate deeper in two ways. As the Laser does not damage skin, it’s not in recovery mode and will therefore respond to other skincare protocols much better. Also, the increase in collagen and the anti-inflammatory effects of the Laser, will help your skin to benefit from the active ingredients in your skincare.

The LYMA Laser will not cause fat loss in the face. The deep penetrative cold laser light reaches the base layer of the skin and will actually stimulate collagen production meaning the skin will look healthier.

The LYMA Laser is complete with a two year warranty and is made from clinic-grade components with an expected lifespan of ten years.

The LYMA Laser marks the first time a laser of this transformational power can be safely used outside a clinic, able to treat more skin conditions than any other at home device. The LYMA Laser is able to safely reach the mitochondria in the deepest layers of the skin to increase cellular renewal and encourage cellular growth and repair.

Unlike clinic treatments which work by damaging the skin to provoke collagen production the LYMA Laser is a coherent light source which regenerates skin cells without damaging them. Darker skin tones have more pigmentation and scar more easily which is why laser treatments have not been recommended - until now.

Unlike clinic treatments which work by damaging the skin to provoke collagen production the LYMA Laser is a coherent light source which regenerates skin cells without damaging them. Darker skin tones have more pigmentation and scar more easily which is why laser treatments have not been recommended - until now.

Unlike other cosmetic lasers that use heat to inflict direct damage to the skin, or deliver heat to water tissue around cells - which creates thermal damage by heating cells up by up to 4 degrees - the LYMA Laser is engineered to deliver Low-Level Laser Therapy deep into the skin, stimulating collagen production without causing any damage to skin cells.

 

It’s the concept of causing damage in order to stimulate collagen production that makes other cosmetic laser technologies unsuitable for people with Black and Brown skin. This is because the more melanin present in skin, the greater the risk of inflammation, scarring and hyperpigmentation, which can leave the skin with dark pigmentation spots.

 

As this is a zero-damage cosmetic laser technology, there is no risk of scarring to skin which makes it a safe cosmetic solution for all skin tones. This is what sets LYMA Laser technology apart from other cosmetic laser technology and a safe solution for people with Black and Brown skin.

Unlike clinic treatments which work by damaging the skin to provoke collagen production the LYMA Laser is a coherent light source which regenerates skin cells without damaging them. Darker skin tones have more pigmentation and scar more easily which is why laser treatments have not been recommended - until now.

The LYMA Laser will work on the majority of scars, including keloid. Older, very prominent raised keloid scars will take time to soften and flatten but we advise customers to perservere as they will get the results they are looking for but it may take up to six months. If you're unsure if the LYMA Laser will work on your specific skin concern do contact Concierge, we are here to help.

You'll find case studies of using the LYMA Laser on scars in our journals including this case study on smoothing acne scars.

The LYMA Laser has engineered the power of a 500mW near infrared cold laser coherent light for home use. The laser makes photo biomodulation possible for at home use, this is the process of inducing the regeneration of tissue by the application of light energy. In addition to being polarised, laser light, when interacting with living tissue, exhibits a phenomenon called speckle, which amplifies the intensity of the stimulus making it effective at inducing the regenerative processes through the entire depth of its penetration. This is not the case with LED-based light sources which loses effectiveness as it penetrates tissue.

The power of the LYMA Laser remodels the skin from the base layer up through the dermis smoothing wrinkles and imperfections and adding a healthy glow.

There have been hundreds of medical papers written since the 1960’s on the effects of low-level laser photobiomodulation. This is the technology used in the LYMA Laser. The science is well established, however, up until now an effective device hasn’t been available to achieve these results in the home environment.

Yes the LYMA Laser is complete with a two year warranty and is made from clinic grade components with an expected lifespan of ten years.

The LYMA Laser will not affect tattoos in anyway, it will not remove them.

Yes the LYMA Laser is the perfect aftercare solution for those having in-clinic treatments as it soothes the skin, helps fade bruising and swelling and can minimise inflammation.

Laser radiation shouldn’t be confused with radio waves, microwaves or the ionizing x-rays or radiation from radioactive substances such as radium. Laser radiation isn’t harmful and behaves like ordinary light in its interaction with the body. The LYMA Laser is completely safe for home use.

As a general rule we advise people should use the LYMA Laser daily for around 3 minutes on each treatment area for three months to see maximum results, and then twice weekly to maintain these results. Using the LYMA Laser on older scars and on more mature skin may mean longer daily sessions and using the laser of a longer period. Concierge is available to help devise a bespoke skincare protocol and provide a virtual online consultation.

Yes, absolutely. Unlike traditional lasers, the LYMA Laser optimises skin renewal for all skin types and skin tones, including dark skin tones.

No. The LYMA Laser is completely safe, its unique lens diffuses the powerful 500mW coherent light to make it able to regenerate cells with no damage, no pain and absolutely no chance of burning the skin.

The LYMA Laser should not be used on infants, children or anyone under the age of 21.

Yes, the LYMA Laser’s unique ultra-diffused lens makes it safe to treat around the delicate eye area without posing any damage to the retina. This is unique to the LYMA Laser and unlike many clinic treatments no goggles are required. We do advise those with pre-existing eye conditions to gain expert medical advice before adding any new treatments to their regime.

Maintaining your LYMA Laser

You should store the LYMA Laser at room temperature. The device must be protected from humidity, excess heat and dropping. The LYMA Laser has been created to be portable and we provide a travel pouch to allow it to be transported safely in handbags and luggage.

If used for 15 minutes daily, it is advised to charge the battery after each use to maintain optimal power. At constant use the battery should last for two hours.

The LYMA Laser battery will last up to 500 charging cycles. If you have any problems with your battery get in touch with Concierge, the team is here to help.

The LYMA Laser should only be used with the provided LYMA battery. Other batteries may cause damage.

Charging the battery is very simple, when the battery is fully charged, all lights on the battery charging unit will be lit up in blue. When the battery is charging some of the status lights will flicker as the battery continues to charge.

The battery will automatically charge itself to maximum capacity. Depending on how much power is in the battery at the time of charge, this can take up to four hours. When the battery is fully charged, all lights on the battery charging unit will be lit up in blue. When the battery is charging some of the status lights will flicker as the battery continues to charge.

No, the LYMA Laser isn’t waterproof.

Always clean the device before and after every treatment. Use the soft cleaning cloth provided and dampen it with anti-bacterial spray before wiping down the device body and optical lens. Do not immerse the device in water.

Getting started

The LYMA Laser has been engineered to be easy to use and needs no technical or clinic experience. Simply place the LYMA Laser flat onto your skin and glide over the area you wish to treat. You'll find how to use information on the How To Use pages on our website and introductions in your LYMA Laser Starter Kit.

We recommend using the LYMA Laser daily for a minimum of 12 weeks or until you have experienced satisfactory results and then a couple of times a week thereafter to maintain results.

The LYMA Laser is the breakthrough beauty product of the decade. The first cosmetic laser to take a zero-damage approach to skin renewal. As there is no damage to the skin, there is no risk of overuse.


We recommend you use for a minimum of 3 minutes per treatment area, each day. Although the LYMA Laser cannot be overused in terms of inflicting any damage to the skin, anything longer than one hour’s daily use per treatment area, eg face, neck, will not earn any further benefit.

Setting up your LYMA Laser is simple. Firstly unscrew the end cap on the LYMA Laser and remove the battery, before connecting the battery charger to a powered USB socket and inserting the battery.

When the blue LED lights in the battery charger are illuminated, the battery is fully charged. Re-insert the fully charged battery back into the LYMA Laser (with + facing outwards) and screw down the end cap.

Your LYMA Laser is now ready for use. For optimal results, prepare the skin with the LYMA Oxygen Mist and Glide when using the Laser.

The LYMA System

The LYMA Oxygen Glide has been formulated to optimise the results of the LYMA Laser and the LYMA Oxygen Mist.

LYMA Oxygen Glide incorporates a powerful combination of patented Glycerin, Hyaluronic Acid and Magnolia extracts to deliver instant, deep hydration, increased collagen, significantly improved firmness and more even skin tone. You can use the LYMA Laser without serum, however the Oxygen Mist and Glide products allow your skin to benefit from the laser's full power and will give better results.

The LYMA Oxygen Mist and Glide can be purchased here or you can simply log into your account to subscribe or buy. Subscribe for 10% off the price when compared to refills.

There are three stages to prepare the skin for optimal use of the LYMA Laser using Oxygen Mist & Glide. Spritz six pumps of LYMA Oxygen Mist onto each area you wish to treat. Allow to sink into the skin and follow with six pumps of the LYMA Glide.

Glide the Laser slowly over the skin for a minimum of 15 minutes per treatment area, or hold still for 3 minutes. Next, dampen the sponge in water and carefully remove the product in a circular motion. Rinse well and leave the sponge to air dry. Continue with your normal skincare routine.

No. LYMA Oxygen Mist has a different chemical structure to H20. The mist contains oxygen to penetrate the skin and allow the power of the LYMA Laser to reach the deepest layers of the dermis. Oxygen is unable to penetrate the skin when presented in the form of spring water (H20), which is why we have formulated LYMA Oxygen Mist with 100% Active Stabilised Oxygen (ASO).

Presented in liquid form, the oxygen is easily able to penetrate the skin. We advise using the mist before using the LYMA Laser and as part of your regular skincare regime.

The LYMA Oxygen Mist is uniquely formulated with 100% active stabilised oxygen (ASO). Oxygen is the most important and effective antioxidant you can find anywhere in nature, and when skin cells receive enough oxygen they revitalise more efficiently, replace dead cells faster and improve skin elasticity.

The Oxygen Mist's key ingredient, ASO, is delivered in liquid form; enabling a targeted delivery system that floods skin with this critical antioxidant, accelerating cellular protection, blood flow and moisture retention.

Use the Active Mist before you use the LYMA Laser.

Contraindications

No. The LYMA Laser is not the same technology as used in laser hair removal and is safe to use on areas with hair.

We advise the LYMA Laser is used over clean prepared skin, however, you can use it over make up and SPF without interfering with the coherent Laser light.

Yes, you can use the LYMA Laser if you are using a topical retinol.

Yes, the LYMA Laser can be used after being exposed to the sun. The LYMA Laser can in fact help rejuvenate skin which has been damaged by over exposure to UVA and UVB rays.

The LYMA Laser can be used to regenerate and rejuvenate skin on all parts of the body however do not use the LYMA Laser over any areas associated with the following medical conditions, tumours, overactive thyroid, fungal skin infections, implanted pacemaker or melanoma. If you have concerns please visit your Medical Practitioner before using the device.

You can safely use the LYMA Laser if you are pregnant, however should not be used over the abdominal area.

The LYMA Laser is perfectly safe to use on areas of the skin that have been treated with muscle relaxant injectables or fillers. The LYMA Laser can help calm inflammation and speed up post surgical recovery.

How the LYMA Laser compares to other at home skin renewal devices?

The LYMA Laser is an at-home device which has been engineered to work without damage to cells, while retaining the power and effects you may expect from a clinic treatment.

LED can stimulate the epidermis (the top layer of skin) towards epidermal turnover which can have an effect on smoothness and help to even out skin tone. However, the skin isn’t uniform in terms of its structure to the top layer to the bottom layer.

LED and laser are very technologies with different results and pricing. You can read more about the difference in LED and laser light on our journal.

To a certain extent, micro current electric is a crude way of doing the same thing LED light does which is energy exchange at a cellular level. They don’t have the potential breadth of cellular effect that light imparts on cells. Microcurrent is an unsophisticated way of energy exchange and energy exchange dissipates in the form of heat. It works by micro changes and intracellular temperature levels that induce physiological effects.

There are so much to the properties of light that are just being to be understood, not in terms of what it looks like, or its colour, it’s not about energy density of which that light is absorbed by things around them. It does seem that laser light has peculiar properties like laser speckles that seem to induce these cellular and sub cellular effects in a very particular way. We continue to work with our science team to explore and understand more about the power of the LYMA Laser.

LED can stimulate the epidermis (the top layer of skin) towards epidermal turnover which can have an effect on smoothness and help to even out skin tone. Low-level laser light is recognised as a superior technology with deeper biological penetration which is why laser lights are more expensive.

The main difference between LED devices and the coherent light from the LYMA laser is that the laser light is more deeply penetrative and doesn’t lose energy with penetration like non coherent light. This means it’s able to have different physiological effects at a deeper penetration, so you’re still able to induce physiological effects all the way through the dermis as the laser does not loose efficacy as it penetrates through the layers. You can read more about the differences with light devices HERE.

LYMA Laser treatments

The following protocol should be used daily until you have received the results you are looking for, for keloid and older scars you may need to use the LYMA Laser for longer than the average three month treatment cycle. After which you should follow twice weekly to maintain results. Don’t forget to take a picture of the area you are treating to compare results as you progress along your journey.

1. Spray six pumps of the LYMA Oxygen Mist over the area you are treating.

2. Dispense six pumps of the LYMA Oxygen Glide over the treatment area.

3. Hold the LYMA Laser for three minutes per area, then move to the next area to be treated. Follow this video tutorial HERE to understand how best to use the LYMA Laser on scars.

4. Dampen the sponge in water and carefully remove the Oxygen Mist and Glide product using a circular motion. Rinse well and leave the sponge to air dry.

The following protocol should be used daily for three months. After which you should follow twice weekly to maintain results. Don’t forget to take a picture of the area you are treating to compare results as you progress along your journey.

1. Spray six pumps of the LYMA Oxygen Mist over the area you are treating.

2. Dispense six pumps of the LYMA Oxygen Glide over the treatment area.

3. Slowly glide the LYMA Laser over the area you are treating for 15 minutes. Follow this video tutorial HERE to understand how best to use the LYMA Laser on fine lines and wrinkles.

4. Dampen the sponge in water and carefully remove the Oxygen Mist and Glide product using a circular motion. Rinse well and leave the sponge to air dry.

The following protocol should be used daily for three months. After which you should follow twice weekly to maintain results. Don’t forget to take a picture of the area you are treating to compare results as you progress along your journey.

1. Spray six pumps of the LYMA Oxygen Mist over the area you are treating.

2. Dispense six pumps of the LYMA Oxygen Glide over the treatment area.

3. Hold the LYMA Laser for three minutes per area, then move to the next area to be treated.

4. Dampen the sponge in water and carefully remove the Oxygen Mist and Glide product using a circular motion. Rinse well and leave the sponge to air dry.

The following protocol should be used daily until you have received the results you are looking for, this can take up to 12 weeks. After which you should follow twice weekly to maintain results. Don’t forget to take a picture of the area you are treating to compare results as you progress along your journey.

1. Spray six pumps of the LYMA Oxygen Mist over the area you are treating.2. Dispense six pumps of the LYMA Oxygen Glide over the treatment area.3. Hold the LYMA Laser for three minutes per area, then move to the next area to be treated.4. Dampen the sponge in water and carefully remove the Oxygen Mist and Glide product using a circular motion. Rinse well and leave the sponge to air dry.

Hypertrophied fat cells, (fat cells enlarged by fat storage) release their stored fat when stimulated by the Laser. However, there’s no evidence that it damages healthy fat cells or causes fat cells that are not enlarged by fat storage to shrink. This means the Laser will effectively sculpt fat storage sites such as the thighs and around the abdomen but will have zero effect on healthy fat cells in the face.

The below protocol should be followed daily for three months. After which you should follow twice weekly to maintain results. Don’t forget to take a picture of the area you are treating to compare results as you progress along your journey.

1. Spray six pumps of the LYMA Oxygen Mist over the area you are treating.2. Dispense six pumps of the LYMA Oxygen Glide over the treatment area.3. Hold the LYMA Laser for three minutes per area, then move to the next area to be treated.4. Dampen the sponge in water and carefully remove the Oxygen Mist and Glide product using a circular motion. Rinse well and leave the sponge to air dry.

The following protocol should be used daily until you have received the results you are looking for, this can take up to 12 weeks. After which you should follow twice weekly to maintain results. Don’t forget to take a picture of the area you are treating to compare results as you progress along your journey.

1. Spray six pumps of the LYMA Oxygen Mist over the area you are treating.2. Dispense six pumps of the LYMA Oxygen Glide over the treatment area.3. Hold the LYMA Laser for three minutes per area, then move to the next area to be treated.4. Dampen the sponge in water and carefully remove the Oxygen Mist and Glide product using a circular motion. Rinse well and leave the sponge to air dry.

The following protocol should be used daily until you have received the results you are looking for, this can take up to 12 weeks. After which you should follow twice weekly to maintain results. Don’t forget to take a picture of the area you are treating to compare results as you progress along your journey.

1. Spray six pumps of the LYMA Oxygen Mist over the area you are treating.2. Dispense six pumps of the LYMA Oxygen Glide over the treatment area.3. Hold the LYMA Laser for three minutes per area, then move to the next area to be treated.4. Dampen the sponge in water and carefully remove the Oxygen Mist and Glide product using a circular motion. Rinse well and leave the sponge to air dry.

Skincare

For optimal results, LYMA Skincare should be used every day, morning and night.

Always start with double cleansed skin. The first cleanse breaks down make-up, removes dirt and excess oils from your skin. The second cleanse should address your skin type, with ingredients to hydrate, smooth or exfoliate. Double cleansing enables optimal absorption of the active ingredients in LYMA Skincare. If you want, you can spritz the LYMA Oxygen Mist after cleansing to prepare the skin.

Rub 4-6 pumps of LYMA Serum between your fingertips, then massage into your skin using gentle circular motions to ensure even coverage across the face, neck and décolletage. You may notice a slightly medicinal scent which is due to the formula’s high concentration of actives.

Once fully absorbed, follow with 4-6 pumps of LYMA Cream, massaging gently into the face,neck and décolletage . Some skin types may notice a white film forming, this is completely normal and a sign the formula is getting to work.

The miracle minute. Leave the formula to penetrate into your skin for a full minute, then massage any remaining LYMA Cream into the skin using gentle circular motions until fully absorbed to avoid any potential transfer onto clothes. Don’t forget — consistency is key. For optimal results, repeat these two steps every morning and evening.

Unlike most products on the market which have a 20:80 ratio of actives to water, LYMA Skincare has a ratio of 80:20, making it the most active formula in existence. LYMA's promise is to formulate its products exclusively with the best, patented, peer-reviewed premium ingredients available.

The Formula

LYMA Skincare is made for anyone over the age of 16 looking to improve the look and health of their skin and is safe to use for all skin types and tones.

Yes, both the LYMA Cream and the LYMA Serum's formulas are entirely vegan.

Once opened, LYMA Skincare should be used within 3 months.

No, LYMA Skincare does not contain any known allergens.

Yes, LYMA Skincare contains SNAP-8™, a patented amino peptide that mimics the effect of an injectable wrinkle relaxer by temporarily influencing muscle contractions and helping to reduce wrinkle depth.

During menopause, your hormone levels plummet which can cause your skin to become dry, slack, and thin. LYMA Skincare is designed to flood all layers of the skin with hydration and create an anti-dehydration shield, restore the optimum microbiome environment of younger skin to reduce redness and restore firmness, and restore the skin’s underlying architecture by boosting elasticity and smoothing the appearance of wrinkles.

Containing over 80% actives, LYMA Skincare is the most active protocol in existence. Some of these actives are naturally pigmented, giving the formula its trademark color since it doesn't include any artificial coloring agents.

Aqua (Water), Propanediol, Betaine, Jojoba Oil/Macadamia Seed Oil Esters, C13-15 Alkane, Squalane, Sodium Ascorbyl Phosphate, Simmondsia Chinensis (Jojoba) Seed Oil, Silybum Marianum (Milk Thistle) Seed Oil, Cetearyl Alcohol, Lecithin, Hydrolyzed Wheat Germ Extract, Olea Europaea (Olive) Leaf Extract, Caprylic/Capric Triglyceride, Heptyl Undecylenate, Jojoba Esters, Glyceryl Stearate, Glyceryl Laurate, Sodium Pca, Xanthan Gum, Hydroxyacetophenone, Thymus Vulgaris (Thyme) Leaf Oil, Magnolia Officinalis Bark Extract, Acacia Senegal Gum, Sodium Lactate, Tocopherol, Sodium Stearoyl Glutamate, Squalene, Helianthus Annuus (Sunflower) Seed Wax, Retinyl Palmitate, Palmitamide Mea, Avena Sativa (Oat) Kernel Extract, Lactobacillus Ferment, Zizania Latifolia Stem Extract, Yeast Beta-Glucan, Quercetin, Phytosteryl Macadamiate, Rutin, Ergothioneine, Sodium Benzoate, Undaria Pinnatifida Extract, Phytosterols, Phenetyl Alcohol, Alteromonas Ferment Extract, Polyglycerin-3, Caprylyl Glycol, Urea, Niacinamide, Glycine, Lactic Acid, Inositol, Fructose, Helianthus Annuus (Sunflower) Seed Oil, Potassium Sorbate, Acetyl Tetrapeptide-40.

Aqua (Water), Propanediol, Betaine, Jojoba Oil/Macadamia Seed Oil Esters, C13-15 Alkane, Squalane, Sodium Ascorbyl Phosphate, Simmondsia Chinensis (Jojoba) Seed Oil, Silybum Marianum (Milk Thistle) Seed Oil, Cetearyl Alcohol, Lecithin, Hydrolyzed Wheat Germ Extract, Olea Europaea (Olive) Leaf Extract, Caprylic/Capric Triglyceride, Heptyl Undecylenate, Jojoba Esters, Glyceryl Stearate, Glyceryl Laurate, Sodium Pca, Xanthan Gum, Hydroxyacetophenone, Thymus Vulgaris (Thyme) Leaf Oil, Magnolia Officinalis Bark Extract, Acacia Senegal Gum, Sodium Lactate, Tocopherol, Sodium Stearoyl Glutamate, Squalene, Helianthus Annuus (Sunflower) Seed Wax, Retinyl Palmitate, Palmitamide Mea, Avena Sativa (Oat) Kernel Extract, Lactobacillus Ferment, Zizania Latifolia Stem Extract, Yeast Beta-Glucan, Quercetin, Phytosteryl Macadamiate, Rutin, Ergothioneine, Sodium Benzoate, Undaria Pinnatifida Extract, Phytosterols, Phenetyl Alcohol, Alteromonas Ferment Extract, Polyglycerin-3, Caprylyl Glycol, Urea, Niacinamide, Glycine, Lactic Acid, Inositol, Fructose, Helianthus Annuus (Sunflower) Seed Oil, Potassium Sorbate, Acetyl Tetrapeptide-40.

Yes, LYMA Skincare contains PrimaHyal™ 50, a patented hydrolyzed form of the humectant, hyaluronic acid. Unlike standard hyaluronic acid however, its low molecular weight allows it to penetrate far deeper into the skin, making it far more effective at boosting hydration and encouraging moisture retention.

Yes, LYMA Skincare is formulated with Telangyn™, a patented peptide specifically designed to calm facial redness, reduce inflammation and inhibit collagen breakdown, which helps to rebuild the ECM (Extra Cellular Matrix) and slow skin aging. Like all peptides, Telangyn™ has water-binding properties which help to hydrate and smooth the skin.

No. LYMA Skincare already contains Retinyl Palmitate and Bakuchiol, both of which increase the skin's cell turnover to unclog pores and boost collagen production for a fresher, plumper appearance without the side effects commonly associated with retinols, including irritation, redness and flaking.

LYMA Skincare is formulated with potent antioxidants such as MitoPrime®which prevents cellular damage at an exponentially higher rate than vitamin C.

LYMA Skincare is formulated to accelerate skin renewal and eradicate dead and senescent cells, which in turn helps to improve the appearance of dark spots and hyperpigmentation.

Although LYMA Skincare isn't formulated to treat acne, it boosts microcirculation, collagen production, hydration, reduces inflammation and promotes a healthy microbiome, all of which may have a positive impact on active acne and acne scarring. For a more targeted approach, we recommend using the LYMA Laser along with the LYMA Oxygen Mist and Glide.

Common skin concerns associated with aging include wrinkles and fine lines, dark circles, redness, pigmentation, a loss of elasticity and volume, dullness, and dryness. LYMA Skincare is the first protocol to address those symptoms by targeting the underlying mechanisms that cause them.

LYMA Skincare is the most active protocol in existence and some of these beneficial ingredients naturally have an aroma. Disguising them would require the addition of synthetic perfumes which can cause irritation or hormonal imbalances in the skin.

LYMA Skincare has been dermatologically tested and is safe to use on all skin tones and all skin types.

How to Use

LYMA Skincare is engineered as a two-step protocol. As such, its power to transform your skin relies on the Serum and Cream being used together, which is why they come as a set. For optimal results, please refer to our How to apply LYMA Skincare page or our LYMA Eco System page.

Skin should look moisturized, feel dewy to the touch and leave no residue Serum or Cream on the fingertips.

Yes, LYMA Skincare is safe to use around the eyes. If any product does get into the eyes, rinse immediately with cold water.

No. Manual or chemical exfoliation only removes dead skin cells on the outermost layer of the skin. LYMA Skincare's formula is powered by our breakthrough Genolytic™️ Technology which selectively targets senescent cells. As the skin ages, senescent cells accumulate and contribute to age-related skin changes. By removing these 'zombie' cells, LYMA Skincare clears the way for new active cells to deliver a significantly more youthful looking skin.

LYMA Skincare is the most active skin care in existence, which means its highly potent ingredients can react with other products, specifically SPFs containing zinc. For this reason, we recommend using a chemical or titanium dioxide mineral SPF rather than one containing zinc. While this reaction is in no way harmful, zinc can prevent the yellow pigment in LYMA Skincare’s patented Quercetin™ from completely absorbing. This happens because the formula’s patented form of hydrolyzed hyaluronic acid locks in the moisture it has flooded into the skin with an anti-dehydration shield which can result in a yellow residue and pilling of the product on the skin. If you experience this side effect, simply cleanse the skin to remove.

The power of LYMA Skincare's epigenetic formula is unmatched. While we suggest using three to four pumps each of the LYMA Serum and LYMA Cream, the more you use, the more transformative the effects. Double the dose to six pumps each of the LYMA Serum and LYMA Cream when you want to accelerate results for anything from important events to post-holiday recovery or even on a daily basis if your skin feels the need. You can purchase our double dose monthly packs with a 15% reduction.

Yes, absolutely. We advise waiting a few minutes until the LYMA Serum and LYMA Cream have been fully absorbed before applying makeup. If you like, you can also use a primer before applying makeup.

If you wish to continue using your current eye cream, apply it after the LYMA Serum and before the LYMA Cream.

LYMA Skincare is designed as an end-to-end anti aging protocol, replacing the multi-product approach with just two simple steps. For optimal results, we strongly recommend phasing out any current products and using only the LYMA Skincare Serum and Cream. As with all of our products, consistency is key in order to attain optimal results.

Yes, absolutely. LYMA Skincare can be anywhere on the body, including the neck and the décolleté.

Refills

When used as recommended, each LYMA Skincare refill is designed to last 30 days. However, you might need to refill more often if you're double dosing or using it on any other part of the body. LYMA Skincare always works best when used consistently without any breaks, so we always recommend subscribing to the auto-replenish option to ensure seamless application.

To transfer a new refill bottle into the copper LYMA Skincare vessels, twist the top pump anti-clockwise, then twist the empty refill bottle clockwise to remove.Remove the cap from your new refill and screw clockwise into the top pump. Twist back into the copper vessel and LYMA Skincare is ready to use for another 30 days.

Auto Replenish

To subscribe to auto-replenish and receive a monthly delivery of LYMA Skincare or purchase refills when you run out, simply log into your account.

LYMA Skincare works best when used consistently without any breaks, so we always recommend subscribing to auto-replenish to ensure seamless application and take the hassle out of re-ordering.

The LYMA Ecosystem

LYMA comes at wellness and beauty from all angles. Each product in the LYMA family has a symbiotic relationship with the other and all have been designed to not only compliment the other, but also to maximize its capabilities. As the LYMA Supplement radically upgrades the body’s systems, its multiple benefits include increasing skin health from the inside with powerful anti-inflammatory properties. LYMA Skin’s epigenetic influence begins from the outside, penetrating deep into the skin to change its behavior on a cellular level – all of which is turbocharged by the LYMA Laser, which escalates its already transformative results to unprecedented levels. As far as looking and feeling your best goes, nothing as comprehensive as the LYMA universe has existed until now.

Start by spritzing 6 pumps of LYMA Oxygen Mist over a cleansed face and neck. Follow with 6 pumps of LYMA Oxygen Glide, ensuring the gel is evenly distributed. Using long horizontal strokes, glide the LYMA Laser slowly over the skin for a minimum of 15 minutes per treatment area. Target any stubborn problem areas by holding the Laser still over them for 3 minutes. Dampen the LYMA sponge in warm water, and carefully remove any leftover Glide using a circular motion. Repeat if necessary, then rinse well and leave the sponge to air dry. Spritz another 6 pumps of the Oxygen Mist over the face and neck, and follow with the LYMA Serum and LYMA Cream as outlined here.

Yes, absolutely. We call this the LYMA Skin System. Adding the LYMA Laser to your LYMA Skincare routine effectively supercharges the LYMA Cream and the LYMA Serum, delivering even more incredible results. The LYMA Laser's low level laser light effectively provides a boost of energy to the mitochondria which are the powerhouses of skin cells. The more energy they have, the more efficient they become and the better the skin behaves.

The LYMA benefits

When we look good, we feel good. LYMA offers a full spectrum approach to fight ageing from within. It has taken us years to find the most proven, trusted ingredients that offer true benefits in all areas. LYMA is the ultimate Supplement, powered by science to deliver optimum wellness. Prepare to feel your best.

The way we look affects the way we feel. LYMA was designed to offer future beauty benefits by assuring that all areas of our body perform optimally, decreasing inflammation and allowing an optimal beauty response in the process. LYMA is a supplement powered by science to deliver optimum results.

LYMA has changed the way the world looks at supplements.

However, the lack of regulation means that the industry is awash with low-quality products that deliver little or no benefit with bold claims and no real evidence to support them.

LYMA is different. We refuse to work with unproven ingredients that offer nothing outside of hope and hype.

LYMA is the first supplement company to use ten of the best, patented ingredients, proven in over 200 peer-reviewed clinical trials to restore ultimate balance and enable you to start feeling your best.

This is the LYMA difference. No other supplement comes close.

Getting started

Take four capsules a day, all at once, every day. LYMA can be taken at any time of day that suits your schedule. None of the ingredients contain stimulants that risk keeping you awake. If you’re a coffee lover, avoid taking it for 30 minutes before or after caffeine. It's also best to take LYMA with food; this helps your body to absorb the powerful ingredients, (a snack is sufficient.)

LYMA has been formulated for adults over the age of 18 who are seeking to optimise their health, beauty and wellbeing. It is not suitable for children and should be kept out of their reach.

LYMA should be taken daily. There is no evidence showing a break is beneficial but lots of evidence showing continuous consumption builds the benefits and effects over time.

Scientific studies show that the body starts seeing the difference of LYMA within 24 hours as the ingredients starting engineering the body to perform at its best. In the first month people report stronger nails, thicker hair and more but the real optimisation is hidden within the body. You can read case studies from LYMA members on their experience here

We advise you take the LYMA Supplement at least 30 minutes before or after caffeine intake, as caffeine can inhibit the absorption of nutrients. It's also suggested to take LYMA with some food, as it helps your body to absorb LYMA and all of its ingredients. This doesn't need to be a full meal, a snack is sufficient.

Charges for your first subscription renewal will occur 27 days after your initial payment, and then every month thereafter.

The naturally antibacterial copper vessel is intended to be displayed in your home or office as a daily reminder to take LYMA and acts as an ideal storage environment for the capsules. It is for this reason your initial purchase includes the copper vessel. The cost of your Starter Kit includes your initial LYMA Supply, the copper vessel and gives your LYMA Power Circle Membership. This gives you access to LYMA Concierge and member pricing for refills and subscriptions. You can purchase LYMA Supplement Refills without a copper vessel if you don't want the full Starter Kit.

LYMA has been formulated as a total supplement regime, to provide nutrients that cannot be obtained from the diet at the levels that have been shown to convey real health benefits. Unless you have been medically diagnosed as being deficient in a particular vitamin or mineral, there is no need to take anything else. If you are under the care of a medical practitioner we advise you to speak with your doctor before starting any new supplementation regime.

Science, testing and safety

If an ingredient isn’t backed by peer-reviewed clinical evidence, then there is a good reason. It hasn’t met the criteria. You’ll often see the words ‘clinically tested’ attached to wellness products. What this actually means is that a company has paid to conduct a private clinical trial. These results cannot be trusted. The industry doesn’t trust these results, and neither should you.On the other hand, peer-reviewed studies, are published and reviewed medical journals. This is the gold standard that the medical profession fully supports. This is why we only use peer-reviewed ingredients. This is transparent evidence-based nutrition, and this is why LYMA is so different to the rest of the supplement industry.

Each of our patented ingredients has strong clinical data to back its inclusion into a supplement of LYMA’s standing. We are proud to have over peer-reviewed 200 clinical studies representing each of the ingredients in our formula. As part of the selection process, ingredients were chosen on the basis as not to conflict with each other’s unique mode of action. Given the diverse pharmacodynamic properties of the ingredients, there are no side effects.

LYMA’s patented ingredients have been selected on the premise of outstanding bioavailability, stability and efficacy. Unlike generic ingredients, patented ingredients give consumers assurance they are ingesting the gold standard in supplements with each ingredient backed by a suite of clinical trials and considerable time and financial investment.

LYMA is a food supplement not a drug. Each patented ingredient has been featured in peer-reviewed clinical studies and has undergone an extensive safety record to ensure no toxins are present.

Every ingredient in the LYMA formula is fully certified for sale in the UK and USA. All ingredients are manufactured to a GMP (Good Manufacturing Standard) of the highest level.

The Supplement

Science progresses, and as it does, we keep up with it. As more validated materials achieve evidence-based status, we review the science and determine whether they make the LYMA grade.

LYMA works for women in all life stages, including being a support through perimenopause, menopause and post menopausal stages.

LYMA has been created to be the one ultimate supplement that will work for everyone regardless of gender or life stage. The powerful ingredients in LYMA help you with the benefits you personally need, at the time you need them. No other brand takes this approach of just offering the best possible formulation which is proven to work for everyone.

No. Our formula is the best possible supplement for everyone. Brands which offer different products for men and women, for different health issues or benefits are delivering products based on marketing, we decided to create a supplement which would deliver the best possible results for everyone.

LYMA is not a drug, it’s a superior supplement which does not elicit side effects. We have specifically selected powerful ingredients based on safety and clinically dosed efficacy. Our ingredients do not interact with each other. Get ready to feel your best.

Most supplements use poorly characterised and untested ingredients. This is hope-based nutrition. At LYMA we only offer proven, high-quality evidence. LYMA is evidence-based nutrition and this is the future of wellness.

The LYMA Supplement is manufactured in the UK, our entire manufacturing processes are quality assured to ISO 9001 international standards and our design processes are ISO 13485 certified. We conform to every major regulatory compliance standard, including FSA, FDA and EFSA.

LYMA contains patented ingredients that go above and beyond to support optimal wellness. LYMA’s ingredients are selected on the premise of bioavailability, stability, purity and innovation. These super ingredients are backed by more research than other supplements on the market and our formula is developed by leading pharmaco-nutrition experts. You can trust us to deliver.

The LYMA Supplement is created with an ethos at odds with the rest of the supplement world. We want to offer customers the very best of what is available taking a gold standard approach to ingredients and efficacy, but we also want to provide value.

Each one of LYMA’s ten ingredients is clinically proven in a suite of peer-reviewed clinical studies. To purchase each ingredient in LYMA separately at the same dosage will cost significantly more money and mean having to take over 20 pills daily if taking the same patented ingredients separately.

Four LYMA pills daily will elicit the same response at a fraction of the cost and with less hassle. Life can be complicated enough, which is why we’ve made supplementation simple. We know that the LYMA Supplement may be beyond the reach of some people which is why we are completely transparent about our ingredients to allow people to base their own regime on our gold standard approach.

The industry wants to sell you a myriad of different supplements to combat areas that LYMA can fulfil with its one formula approach.

We only use actives which have been proven in peer-reviewed clinical and pre-clinical studies. LYMA’s formula has been tested to ensure all the ingredients work together and perform optimally.

LYMA proves there is no need to take multiple supplements to target different areas of the body. Life can be complex enough, which is why we’ve made supplements simple with no compromises.

Antioxidants are compounds that inhibit oxidation. They have a role to play in the body, where they regulate the overall redox environment. Antioxidant supplements are still used commercially, but after the failure of many antioxidant trials, the science has moved on. The emphasis is now on chronic inflammation and the supplementation use of anti-inflammatory agents. As to the question if LYMA is a powerful anti-inflammatory? Our hands are tied by the legislation to explain this. We suggest you follow the peer-reviewed references provided in our ingredients’ section so you can make an unbiased view for yourselves.

The ingredients in LYMA have all been clinically trialled with proven efficacy at levels provided within the LYMA supplement. Unfortunately, the industry is plagued with low quality, unproven, synthetic ingredients trading in an unregulated environment that has no recognised industry standard for the products sold.

LYMA is not recommended for those who are breastfeeding. If you are pregnant or breastfeeding, we advise to check with your doctor first before taking any food supplements.

LYMA has not been formulated as a pregnancy or breast-feeding supplement, therefore we advise not to take LYMA during these times. If you are pregnant or breastfeeding, we recommend following the advice of your doctor or midwife with a specific nutritional programme. If you're taking LYMA you can simply pause your subscription until you're ready to take it again.

The formulation

When considering a new supplementation regime it is advised that all those with pre-existing health conditions and medical disorders, and those taking medication, should ensure they consult their doctor, or a health professional.

Levagen®+ is a patented version of PEA (palmitoylethanolamide), sourced from palm kernel oil, and contains no allergenic ingredients. It is particularly bioavailable due to Levagen®+ including LipiSperse ® technology, meaning the body is able to absorb it better than in other forms.

There are very few side effects to supplementing with turmeric or HydroCurc®. However, we recommend you seek advice from your doctor if you are undergoing treatment or have any underlying health condition.

Taking the ashwagandha doesn't generally cause any side effects, however taking large doses may lead to an upset stomach or other issues. Always seek advice from a doctor before you start a new supplementation regime or if you have any concerns.

Those with pre-existing health conditions, for instance endocrine disorders, should ensure they consult their doctor before beginning their LYMA Supplement journey. We have also collated below independent research on ashwagandha:

1. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9035336/

2. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3506409

3. https://www.iasj.net/iasj/download/d6cc565256741393

4.https://pubmed.ncbi.nlm.nih.gov/28829155/

5.https://pubmed.ncbi.nlm.nih.gov/33338583/

6.https://www.nccih.nih.gov/health/ashwagandha#:~:text=In%20some%20individuals%2C%20ashwagandha%20preparations,not%20be%20used%20while%20breastfeeding.

7.https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10671406/

An industry leading full-spectrum adaptogen and the most potent form of ashwaghanda on the market with proven benefits across multiple areas of health and beauty. Find out more here.

The world’s most bioactive form of vitamin K2 as all-trans MK-7 isomers. Find out more here.

LYMA contains 600mg of this, the world’s first 100% cold water dispersed turmeric extract. Increased protection against inflaming. You can read more here.

The world’s first solubilised keratin, much more readily absorbed by the body than other forms of the protein and contained in LYMA at 500mg, the dosage used in peer-reivewed papers. You can read more here.

LYMA contains 250mg of this world leading nootropic. You can find more information here.

LYMA contains 28mg of this unique standardised saffron extract with positive benefits across mood and sleep quality. Read more here.

A highly specialized 1,3 1,6 beta glucan clinically proven to boost the innate, rapid fire immune system priming white blood cells neutrophils and macrophages to engage with foreign pathogens.

Algae sourced vitamin D3 helps support the brain, immune and nervous systems. Delivered at 2,000 i.u. in the LYMA formula. You can read more here.

You can not get the nutrients delivered in LYMA from a balanced diet. Each of our patented peer-reviewed ingredients have been chosen to augment a healthy diet not replace it.

Beta glucans are sugars found in the cell walls of bacteria, funghi, yeasts, algae, lichens and plants. The LYMA Supplement and LYMA Skincare contain Wellmune® Blend a highly specialised form.

LYMA is a unique formulation, you won’t find anything else like it. You may find other products on the market that adopt one or two patented ingredients and even some products will use one or two that are featured in LYMA, but no other supplement or multi-vitamin formula uses as many patented ingredients at active levels. LYMA is in another league to anything on the market, of that we can assure you.

LYMA is unlike any other supplement. LYMA’s formulation contains clinically proven, patented ingredients which are provided at representative levels. Many of our ingredients are award winners and have exceptional qualities such as enhanced bioavailability, improved stability and extensive research. No other product has the exceptional qualities we have. Over 50 research groups contributed to this formulation, involving many hundreds of scientists with others based at over 25 universities and research institutions.

We do not bulk out our supplement, it is packed with active patented ingredients. However in order to avoid oxidation of ingredients we add a small amount of brown rice flour.

There are no ingredients in the LYMA formula that will change the colour of your urine. Typically, in terms of supplements the only ingredients that will change the colour of your urine are beetroot and Vitamin B2 of which there are no traces of in the LYMA formula.

LYMA doesn’t pretend to be a multivitamin. It’s something completely different. The LYMA formula includes ingredients that cannot be found in effective doses through food alone to help users who want to increase their health and wellness potential progress to the next level.

The LYMA formula truly meets the highest standards by taking nutrients beyond the capabilities of ‘organic’. These ingredients are powered by the best science to offer outstanding delivery systems, stability and efficacy once ingested. LYMA’s ingredients have up to four times the absorption of generic supplements, meaning the body is able to absorb these nutrients faster and at a deeper cellular level. This is the true definition of a supplement.

LYMA doesn’t pretend to be a multivitamin. It’s something completely different. The LYMA formula includes ingredients that cannot be found in effective doses through food alone, to help users who want to increase their health and wellness potential progress to the next level.

The LYMA formula truly meets the highest standards by taking nutrients beyond the capabilities of ‘organic’. These ingredients are powered by the best science to offer outstanding delivery systems, stability and efficacy once ingested. LYMA’s ingredients have up to four times the absorption of generic supplements, meaning the body is able to absorb these nutrients faster and at a deeper cellular level. This is the true definition of a supplement.

Reducing inflammation is a key objective to achieve optimal health and wellbeing. The LYMA formula includes turmeric (curcumin) which has been extensively studied for its anti-inflammatory properties. LYMA features the revolutionary ingredient HydroCurc® which is the world’s most bioavailable form of curcumin. This well-researched, patented ingredient is four times more potent than generic turmeric, providing 90% curcuminoids and 230% improved bioavailability compared to generic curcumin supplements.

Subscriptions

We’ve made it very simple to change your LYMA membership and switch your subscription settings to your needs. Simply visit the LYMA website where you can log in and select your Account to order refills or start a new subscription.

Choosing a LYMA Laser PRO subscription is the best value option for establishing long-term skin transformation. Choose auto-replenishment when you buy your Laser PRO for a saving of 30% every month (£415, $576 or €510). Each delivery consists of a 50ml refill of LYMA Cream, 50ml refill of LYMA Serum, 2x30ml LYMA Mist and 2x50ml LYMA Glide.

Yes. You can change change your address for future orders in your account. Simply log into your account and update delivery address.

If you were gifted a LYMA starter kit, you can set up a subscription by simply logging into your account, select Account Activation and add the member ID from the membership authenticity card. You will then be able to add a subscription to your account. Alternatively you can order refills here.

If you purchased your LYMA Starter Kit from one of our retail partners, you can set up a subscription by simply logging into your account, select Account Activation and add the member ID from the membership authenticity card. You will then be able to add a subscription to your account. Alternatively, you can order refills at any time.

Yes. You can skip your monthly LYMA subscription for up to two months, following the minimum commitment of three delivery cycles. To skip, simply log into your online account and select the subscription you wish to update.

Simply log into your account, select Account Activation and add the member ID from the membership authenticity card. You will then be able to add a subscription to your account.

Yes, you are able to purchase a LYMA Starter Kit without a subscription by opting for the ‘one-off purchase’ on the buy page. Then when you are ready to subscribe, or buy refill packs, you can log into your account and then benefit from subscription pricing.

Please check the buy page for costs in GBP, USD or EUR. Once you have purchased a LYMA Starter Kit you will be eligible for LYMA Member Pricing.

Shipping

When you place an order with multiple products you may receive one box containing all of them, or multiple boxes delivered together depending on your order combination.

When you place an order with multiple products you may receive one box containing all of them, or multiple boxes delivered together depending on your order combination.

All Starter Kit, Systems and Refill orders ship free of charge, and import duties are paid for by LYMA, meaning the price you pay at checkout is the final price of your product. Local sales tax will be added as normal if that applies in your region. Delivery charges for accessories which are not part of an order containing a Refill, System or Starter Kit are shown at checkout. Estimated delivery times are based on business days (Monday to Friday). Orders placed on Saturday or Sunday will be shipped on the next working day (Monday, provided it is not a public holiday). You can track your order in My Account.

You can re-arrange delivery directly with the with the courier partner. You will receive tracking details over email once your order has shipped.

You can check the status of your delivery using the DHL tracking information sent to you once your package is dispatched.

LYMA covers the cost import duties for all countries we ship to, and there are no additional charges.

For full details on the courier partner, your order will be shipped with click here.

Yes, shipping is included for all deliveries worldwide.

Payment & Returns

We are happy to refund or exchange your LYMA Laser which was purchased with a special limited offer with the gift of a Skincare Starter Kit as long as all the items are returned within 14 days of purchase, and returned in their original state, with all elements unused and in their original packaging with the hygiene seal unbroken. Please contact concierge@lyma.life to arrange the return of your item.

When you benefit from the limited time only offer of a free Skincare Starter Kit with Laser offer, and/or the free Supplement Starter Kit with Skincare offer, it is not possible to return individual products. All products received within the purchase must be returned to receive a refund.

When you purchase the LYMA Skin System it is not possible to return individual products. The entire Skin System must be returned to receive a refund.

Assuming item(s) are in good condition we will process your refund on receipt. Refunds are made to your original payment method and, depending on your payment issuer's policies, should be credited to your account within 10 days. When you purchase the LYMA Skin System or the LYMA Ecosystem it is not possible to return individual products. The entire Skin System or Ecosystem must be returned to receive a refund.

This returns policy applies to products bought directly from our website. If you have purchased products from anywhere else then please contact them directly. We are happy to refund or exchange any product returned within 14 days of purchase, if returned in its original state, unused and in original packaging with the hygiene seal unbroken.

Please contact concierge@lyma.life to arrange to return your item.

All orders placed between 8 November 2024 and 24 December 2024 will have an extended returns window until 14 January 2025 for Starter Kits as we understand that Starter Kits may be purchased as gifts. This extended warranty period does not apply to any refill items. Starter Kits must be returned in its original state, unused and in original packaging with the hygiene seal unbroken.

We are happy to refund or exchange any product returned within 14 days of purchase, if it is returned in its original state, unused and in original packaging with the hygiene seal unbroken.

Please contact concierge@lyma.life to arrange to return your item.

We accept all major credit, debit cards and Apple Pay. We also accept Splitit for the LYMA Laser. We do not accept PayPal.

Splitit

No, Splitit uses your existing credit, there are no applications or credit checks that affect your credit score.

You now have the option to either pay in full for your LYMA Laser, or through Splitit you have the option to pay in 3, 4, 5 or 6 monthly instalments.

Don't worry if you have any issues — our usual policies apply and we can issue partial refunds or replacements. Contact our Concierge team and they will be able to help you.

Splitit is available for those who hold a valid credit card with the credit required available on their card. For more information on how the service works please visit https://www.splitit.com/shopper

You now have the option to either pay in full for your LYMA Laser, or pay in 3, 4, 5 or 6 monthly instalments.

Splitit lets you use your existing credit to turn your payment into smaller instalments over time — with no interest, application, or fees.

Contact Page FAQ

The LYMA Supplement or LYMA Laser are available to purchase with or without a subscription. To place an order, click here.

Experience the full benefits of LYMA by selecting our subscription. Through your account, you can easily start, pause or cancel your subscription, update your delivery address or amend your subscription renewal date.

To start your LYMA journey without a subscription, simply select 'one-off purchase'.

You are able to re-order refills or start a subscription through your account, at any time.

The LYMA Supplement or LYMA Laser are available to purchase with or without a subscription. To place an order, click here.

Experience the full benefits of LYMA by selecting our subscription. Through your account, you can easily start, pause or cancel your subscription, update your delivery address or amend your subscription renewal date.

To start your LYMA journey without a subscription, simply select 'one-off purchase'.

You are able to re-order refills or start a subscription through your account, at any time.

The LYMA Supplement or LYMA Laser are available to purchase with or without a subscription. To place an order, click here.

Experience the full benefits of LYMA by selecting our subscription. Through your account, you can easily start, pause or cancel your subscription, update your delivery address or amend your subscription renewal date.

To start your LYMA journey without a subscription, simply select 'one-off purchase'.

You are able to re-order refills or start a subscription through your account, at any time.

The LYMA Supplement or LYMA Laser are available to purchase with or without a subscription. To place an order, click here.

Experience the full benefits of LYMA by selecting our subscription. Through your account, you can easily start, pause or cancel your subscription, update your delivery address or amend your subscription renewal date.

To start your LYMA journey without a subscription, simply select 'one-off purchase'.

You are able to re-order refills or start a subscription through your account, at any time.