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Got a question?

Answers to the most frequently asked questions
about our products and services can be found here.

Got a question?

Answers to the most frequently asked questions
about our products and services can be found here.

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General

LYMA ships FREE to over 70 countries globally. We cover the cost of all shipping and import duties with no additional charges. All orders placed between Monday and Friday are shipped within 24 hours and sent by DHL Worldwide Express. Our Concierge is available 7 days a week to help you with any queries. 

The LYMA Supplement, Laser, and Skincare have been engineered by a world-class team of scientists, geneticists, and surgeons as powerful anti-aging innovations which have set new standards. The LYMA Laser has been award Time Magazine Innovation of the year and included in the coveted Fast Company Most Innovative list for challenging the cosmetic industry with a clinic-grade, at-home beauty solution.

Each LYMA product is sold with a 14-day no-quibble money-back guarantee. Our
products have been engineered to work, delivering noticeable results you can both see and feel, however, if you do change your mind, don't worry. Simply return your product within 14 days unopened in its original packaging for a full refund. See our terms and conditions for more information. 

Your LYMA membership card, which is included in every Starter Kit, gives you ultimate access to LYMA's Power Circle.

The LYMA Power Circle is a 360 platform for ultimate transformation. With LYMA MOVE, expect the power to make you look, feel and live better. This transformative fitness protocol has been engineered by world-class fitness experts to deliver and optimise your LYMA life. 

A world-exclusive masterclass series is also included with the most recognized tastemakers, doctors, surgeons and aestheticians sharing secrets only ever discussed with their most trusted clientele. 

Register your membership card number in your account to unlock the power of LYMA’s exclusive offers and membership benefits.  

Skincare

While conventional skincare aims to reverse the signs of aging, LYMA Skincare's bioactive formula is the first to target the 8 underlying mechanisms of aging, reversing the process and regenerating through all layers of the skin. Developed by an expert team of plastic surgeons, dermatologists, biochemists, and geneticists, LYMA Skincare's bioactive formula works on the remaining 80% of living skin cells that traditional skincare isn't able to reach, transforming the skin at every layer. 

LYMA Skincare is formulated as a complete end-to-end anti aging topical protocol, replacing the multi-product approach with just two simple steps. For optimal results, we recommend phasing out any current products and using only the LYMA Skincare Serum and Cream, which is engineered to nourish all the layers of your skin with a formulation of proven active cosmeceutical ingredients at doses proven to work.  Whilst there is no need to use other skincare products to counter all eight mechanisms of skin ageing the LYMA Skincare addresses, if you are partial to a particular face oil, we recommend using over the top of LYMA Skincare as a final stage to your skincare regime. If you are using an SPF, we recommend using a chemical SPF and not a mineral zinc or titanium dioxide based formula. This is to avoid pilling.There is no need to use additional retinol, vitamin C or peptide products as these ingredients are included in LYMA Skincare, all in non irritant form. As with all of our products, consistency is key in order to attain optimal results

LYMA Skincare is engineered as a two-step protocol. For this reason, you can only purchase a Starter Kit containing both products (Serum and Cream). In case you run out of one formula faster than the other, you can purchase refills separately, or subscribe to auto-replenish by logging onto your account. 

LYMA Skincare has been formulated by a world class team of scientists, geneticists and plastic surgeons as the most advanced skin science in existence. The Serum and Cream have both undergone extensive dermatological testing to confirm it's safe to use on all skin tones and all skin types.

Yes, LYMA Skincare is formulated with Telangyn™, a patented peptide specifically designed to calm facial redness, reduce inflammation and inhibit collagen breakdown, which helps to rebuild the ECM (Extra Cellular Matrix) and slow skin aging. Like all peptides, Telangyn™ has water-binding properties which help to hydrate and smooth the skin.

No. LYMA Skincare already contains Retinyl Palmitate and Bakuchiol, both of which increase the skin's cell turnover to unclog pores and boost collagen production for a fresher, plumper appearance without the side effects commonly associated with retinols, including irritation, redness and flaking.

Yes, LYMA Skincare contains PrimaHyal™ 50, a patented hydrolyzed form of the humectant, hyaluronic acid. Unlike standard hyaluronic acid however, its low molecular weight allows it to penetrate far deeper into the skin, making it far more effective at boosting hydration and encouraging moisture retention.

Laser

Both devices incorporate exactly the same powerful, transformative laser technology.  The difference between each device is in the size of the treatment area Both the LYMA Laser and the LYMA Laser PRO incorporate exactly the same powerful, transformative laser technology. The difference is in the size of the treatment lens. The LYMA Laser is engineered with a 8cm2 treatment lens, optimised to transform skin on the face, neck and targeted areas of concern from 3 minutes daily. The LYMA Laser PRO is engineered with a bigger 30cm2 treatment lens, optimised to transform skin on the face, neck and full body, faster.

The LYMA Laser has a treatment lens of 8cm2 which makes it optimal for skin on the face, neck and targeted areas of concern.

We recommend seeking advice from your Medical Practitioner before using the device over any areas associated with the following medical conditions, tumors, overactive thyroid, fungal skin infections, implanted pacemaker or melanoma.

Not only is there absolutely no pain or discomfort experienced when using the LYMA Laser, its advanced laser technology causes no sensation whatsoever whilst using it.  

This pain free cosmetic laser is engineered with powerful, patented ultra diffuse lenses which remove all the laser’s intense heat by the time the near-infrared light reaches the skin. The light from the LYMA Laser is engineered to penetrate deep beneath the skin’s surface whilst retaining biological power. This stimulates surplus collagen production, to build a more dense and more elastic dermis and thicker and plumper epidermis. The result is transformed skin.

Unlike other cosmetic lasers that use heat to inflict direct damage to the skin, or deliver heat to water tissue around cells - which creates thermal damage by heating cells up by up to 4 degrees - the LYMA Laser is engineered to deliver Low-Level Laser Therapy deep into the skin, stimulating collagen production without causing any damage to skin cells.

 

It’s the concept of causing damage in order to stimulate collagen production that makes other cosmetic laser technologies unsuitable for people with Black and Brown skin. This is because the more melanin present in skin, the greater the risk of inflammation, scarring and hyperpigmentation, which can leave the skin with dark pigmentation spots.

 

As this is a zero-damage cosmetic laser technology, there is no risk of scarring to skin which makes it a safe cosmetic solution for all skin tones. This is what sets LYMA Laser technology apart from other cosmetic laser technology and a safe solution for people with Black and Brown skin.

The LYMA Laser harnesses the power of a cosmetic clinic, engineered to fit inside a small handbag. Its painless, portable, cordless laser technology makes it perfect to fit into your schedule. Whether you're in a taxi, on a plane, in the hairdressers or on your sofa, the LYMA Laser empowers you to transform your skin on-the-go from just three minutes per treatment area daily. Its powerful, patented laser technology has 5cm biological penetration beneath the skin's surface, and is engineered to work on clean skin, over makeup or SPF.  

The LYMA Laser harnesses the power of a cosmetic clinic, engineered to fit inside a small handbag. Its painless, portable, cordless laser technology makes it your perfect travel companion to use whilst on a plane, train or in the back of a cab. If you're planning to take your LYMA Laser on a plane journey, make sure to pack it as part of your hand luggage, as the lithium rechargeable battery makes it unsuitable as checked-in luggage.  

The LYMA Laser is perfect to use whilst on a plane. We recommend using alongside the LYMA Oxygen Mist and Glide for intense hydration and nutrient boost. The power to transform your skin at 30,000 feet is now in your hands. 

Whilst other cosmetic lasers will only last 12 months, the LYMA Laser is engineered with the highest-grade laser which has an expected lifespan of ten years. The device is made from clinical grade components, is sold with a 14 day money back guarantee and a two-year warranty.

With the LYMA Laser you get what you pay for – it’s the only device of its kind. The convenience of a powerful, clinic-grade cosmetic device, FDA cleared for home use.

LYMA’s patented cold laser technology is completely painless and doesn’t rely on damage to stimulate collagen production. This powerful cosmetic laser has set a new standard for the at-home beauty tech category. Use on clean skin, over makeup or SPF.  Engineered as your cosmetic clinic on the go, featuring cordless, portable laser technology you can keep with you throughout the day; in a taxi, on a plane or at home. This is why the world’s most celebrated plastic surgeons, scientists, clinicians and experts are heralding the LYMA Laser as the most significant beauty launch of a generation and the reason Time Magazine named it a world's best invention of 2023.

Supplement

LYMA has changed the way the world looks at supplements, setting a new standard by exclusively formulating with patented, peer-reviewed ingredients at doses proven to work. 

Formulated by longevity expert, Professor Paul Clayton, who refuses to work with generic ingredients that often offer little outside of hope and hype. LYMA is the first supplement to use ten of the best, patented ingredients, proven in peer-reviewed clinical trials to restore ultimate balance and enable you to start feeling your best. This is the LYMA difference. Nothing else comes close.

The LYMA formula is engineered to support and restore healthy sleep cycles without the inclusion of sedative based ingredients which can leave you feeling groggy the following day. Instead, it enhances sleep quality by reducing cellular inflammation which helps your body to stay in sleep whilst transitioning through the night from one sleep cycle to another.  LYMA also helps your body to naturally serotonin levels, which have been proven to aid sleep quality.  On the reverse, there are no stimulants in the LYMA formula, which help to keep your body and focus balanced throughout the day, without the peaks and crashes associated with stimulants such as caffeine. 

LYMA is unlike any other supplement. LYMA’s formulation contains clinically proven, patented ingredients which are provided at proven dosage levels. All of our award-winning ingredients are engineered to deliver exceptional qualities such as enhanced bioavailability, improved stability and extensive research. No other product has the exceptional qualities we have. Over 50 research groups contributed to this formulation, involving many hundreds of scientists with others based at over 25 universities and research institutions.

The menopause years shouldn't be something you have to get through. Instead of feeling like you're lost to the chaos, this natural change has the potential to be something of a power surge. While HRT can help manage aspects of the physical symptoms, LYMA has the power to upgrade the body's health so profoundly - balancing hormones, reducing dress and anxiety and deepening sleep to name a few - that can transform the entire landscape of the menopause experience. This is a time of life when you need more than a 'fingers crossed this will help' from your supplement regime. LYMA's unparalleled formula of patented, peer-reviewed ingredients is unequivocally proven to deliver. 

"Whilst the effects of menopause are very diverse from changes in energy, mood and libido to temperature control, the complex of actives in LYMA Supplement can make a huge difference to how women experience them." Professor Paul Clayton PhD 

The supplement industry is bizarrely not governed by health laws. It actually falls under food law, which means that while formulas have to pass a safety check, there is no system in place to assess if they can deliver the benefits they claim or if they've been correctly dosed. It's perfectly legal to buy a supplement that has no evidence to prove it does what it claims on the label and then there's LYMA. In contrast, we subject ourselves to the most scrupulous possible testing to ensure that we can prove the LYMA formula will deliver. No generalising. No vague promises. Just the best scientific evidence. 

Patented ingredients are a mark of excellence. These are ingredients infused with high-tech delivery systems that have undergone pre-clinical and clinical studies to have reached the performance level required to be published in medical journals.  All ingredients in LYMA are patented - scientifically adapted from their organic states and dosed at the correct amount proven in published medical journals. 

The issue of bioavailability is crucial to whether a supplement works or not because, even the highest quality of natural ingredients can have zero effect if the body is unable to digest them. Sometimes it’s a case of the body breaking it down too quickly, the dose being too low or our complex biological systems simply being unable to process them. Most nutrients are taken in by the small intestine and absorbed into the blood but if the body doesn’t recognise it or see it as useful, it will be broken down by digestive juices and swiftly passed out again.

Every patented ingredient in LYMA is engineered to be fully bioavailable. Whilst most supplements will just pass straight through the digestive system, or worse still, be destroyed by the acid in your stomach; each ingredient in the LYMA formula has been engineered to survive this process and be absorbed in full by the body, ensuring you receive its maximum benefits. 

The LYMA Supplement is created with an ethos at odds with the rest of the supplement world. We want to offer customers the very best of what is available taking a gold standard approach to ingredients and efficacy, but we also want to provide value.

Each one of LYMA’s ten ingredients is clinically proven in a suite of peer-reviewed clinical studies. To purchase each ingredient in LYMA separately at the same dosage will cost significantly more money and mean having to take over 20 pills daily if taking the same patented ingredients separately.

Four LYMA pills daily will elicit the same response at a fraction of the cost and with less hassle. Life can be complicated enough, which is why we’ve made supplementation simple. We know that the LYMA Supplement may be beyond the reach of some people which is why we are completely transparent about our ingredients to allow people to base their own regime on our gold standard approach.

The truth about supplements is that the dosage of each ingredient is fundamental to its efficacy. Vitamins, minerals and all health supplements have to list their formulations on the label and often that's a long and impressive list but deciphering how much of everything is in there, is another matter. The key message? Dosage really matters.