How can we help you?

Pick one of the topics below. We’ll find you the bests support options to help you.

Getting started

To purchase a LYMA Starter Kit with or without a subscription, click here. To experience LYMA without a subscription, simply select your choice of refill. You can re-order refills or start a subscription by logging into your account at any time.

Already have a LYMA Starter Kit?
LYMA Starter Kit’s purchased from the LYMA website
You can start or manage your subscription by logging into your account at any time, to manage a subscription find the My Subscriptions item within your account. To order one-off refills, click on the Add Extras section your account. If you have forgotten your password, don’t worry, you can reset it there too.

LYMA Starter Kit’s purchased from a retail partner
If you have not already done so, you will need to activate your Starter Kit, click here to begin the process. Once your account has been activated you will then be able to manage your subscriptions from within your account. To order one-off refills, click on the Add Extras section your account.

If you have any questions about LYMA, please visit our FAQs or contact LYMA Concierge for further help, we’d be delighted to hear from you.

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Ordering refills

Following an initial LYMA Starter Kit purchase, refills are available to order through your online LYMA account.

LYMA Starter Kit’s purchased from the LYMA website. You can start or manage your subscription by logging into your account at any time, to manage a subscription find the My Subscriptions item within your account. To order one-off refills, click on the Add Extras section your account. If you have forgotten your password, don’t worry, you can reset it there too.

LYMA Starter Kit’s purchased from a retail partner. If you have not already done so, you will need to activate your Starter Kit, click here to begin the process. Once your account has been activated you will then be able to manage your subscriptions from within your account. To order one-off refills, click on the Add Extras section your account.

If you have any questions about LYMA, please visit our FAQs or contact LYMA Concierge for further help, we’d be delighted to hear from you.

CONTACT US

My account/subscription

To manage your account, you will need to log in. You can start, pause (for up to three months) or cancel your subscription. Cancelled subscriptions can be re-started again at any time. You can also update your payment card and contact details or order additional refills at any time.

Change your delivery address
If you would like to change your delivery address for future subscription orders, please click here to contact our Concierge who will be able to update this for you.

You can also find out more information about your Account and Subscriptions in our FAQ’s section.

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My order/delivery

Your LYMA Starter Kit and all international orders are shipped by DHL. You will receive updates when your parcel is on its way.

All UK LYMA refill orders are sent by Royal Mail and delivered through your letterbox within 3-5 working days.

If your order is delayed or you have any questions regarding your delivery, please click here to contact our Concierge who will be able to assist you.

You can also find out more information about your delivery in our FAQ’s section.

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Change delivery address

If you would like to change your delivery address for future subscription orders, please click here to contact our Concierge who will be able to update this for you.

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Supplement advice/ingredients

Information about the LYMA formula, ingredients and benefits is available throughout the LYMA website.

If you are taking any medication, we always recommend that you seek the professional advice from your medical practitioner who has full access to your medical history before starting with LYMA.

If you have any specific questions, a member of our Concierge team will be available to answer any questions you may have. Please click here to contact our Concierge directly.

You can also find out more information about the ingredients in the LYMA formula in our FAQ’s section.

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How to take LYMA

LYMA has been formulated as an optimal daily dose of four capsules. We recommend that you take two capsules in the morning with breakfast and two capsules in the evening with dinner. This doesn’t have to be a large meal, a small portion of fruit or some nuts will suffice. Do not exceed the recommended dose and please wait at least 30 minutes before or after caffeine intake, as caffeine can inhibit absorption of nutrients.

You can also find out more information about taking LYMA in our FAQ’s section.

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Other

If you have any specific questions, a member of our Concierge team will be available to answer any questions you may have. Please click here to contact us directly, we’d be delighted to hear from you.

You can also find out more information by visiting our FAQ’s section.

CONTACT US

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