Shipping and Delivery
All orders ship free of charge. Estimated delivery times are based on business days (Monday to Friday). Orders placed on Saturday or Sunday will be shipped on the next working day (Monday, provided it is not a public holiday).
UK
Up to £199:
Royal Mail 48 Tracked (within 4 working days)
Over £200:
DHL Domestic Express (within 3 working days)
US
Up to $199:
FedEx Ground (within 7 working days)
Over $200:
FedEx Express (within 7 working days)
Canada
All orders:
FedEx International (within 4 workings days)
Australia
All orders:
DHL Tracked Express (within 7 working days)
EU
All orders:
DHL Tracked Express (within 4 working days)
Switzerland
All orders:
DHL Tracked Express (within 5 working days)
Jersey, Guernsey, Isle of Man
All orders:
DHL Tracked Express (within 5 working days)
United Arab Emirates, Saudi Arabia, Qatar
All orders:
DHL Tracked Express (within 5 working days)
Rest of World
All Orders:
DHL Tracked Express (within 7 workings days)
Our carrier is currently unable to provide shipment into Israel, so we are unable to place orders for delivery there.
Returns
This returns policy applies to products bought directly from our website. If you have purchased products from anywhere else then please contact them directly. We are happy to refund or exchange any product returned within 14 days of purchase, if returned in its original state, unused and in original packaging with the hygiene seal unbroken.
Please contact concierge@lyma.life to arrange to return your item.