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LYMA and HSA/FSA

LYMA has partnered with Flex to allow qualified customers to use their Health Savings Account (HSA) or Flexible Spending Account (FSA). This means you may be able to use your HSA or FSA debit card to buy our products with pre-tax dollars, resulting in net savings of 30-40%.

What are HSAs and FSAs?

HSAs and FSAs were created for you to spend tax-advantaged dollars on products and services that can treat or prevent medical conditions.

What is FLEX?

Flex is an online payment option which allows you to spend on your HSAs and FSAs easily online. It does this by determining eligibility with a health survey and enables qualified customers to pay with their HSA/FSA funds in the checkout.

How to use it at LYMA

Both the LYMA Supplement and the LYMA Laser are eligible for using with your HSA or FSA debit card. Unfortunately you cannot use your HSA or FSA allowance on the LYMA Laser when purchased using an instalment plan, or the LYMA Supplement when purchasing on subscription.

1
Add products to your basket and head to the checkout
2
At checkout, select Flex as your payment option
3
Take a quick health survey to determine eligibility
4
Enter your HSA or FSA debit card details

If you pay with your HSA/FSA card, there's no other work you need to do (we'll send paperwork to ensure compliance). If you pay with your personal credit card, Flex will send reimbursement instructions.

If you have any questions please contact support@withflex.com or LYMA Concierge conciege@lyma.life.

Frequently asked questions

An FSA (Flexible Spending Account) and an HSA (Health Savings Account) are tax-advantaged accounts for medical expenses but differ in key aspects. FSAs, employer-sponsored, allow employees to use pre-tax dollars for medical expenses such as prescriptions and copays, but typically feature a policy where funds must be used within the plan year. HSAs are available to those with a high-deductible health plan and offer more flexibility, allowing funds to roll over annually.

Add a LYMA Laser or LYMA Supplement to your shopping basket. Select “Flex | Pay with HSA/FSA'' at checkout and follow the steps to complete a brief online survey, once this is approved, input your card details and checkout as usual.

Like any credit or debit card, HSA/FSAs can be declined if any of the data from the card is incorrect (number, expiration date, zip code etc). Flex will alert you in the checkout if any of these fields are missing or incorrect so you can update them.

The most common reason for rejection of the card is insufficient funds. Reach out to your HSA or FSA provider to verify the amount of money in your account before attempting to complete your purchase again.

Yes, you can still be reimbursed for the expense.

Select “Flex | Pay with HSA/FSA” at checkout. Instead of entering your HSA or FSA card, input your regular credit card. Flex will email you an itemized receipt following your purchase. Submit the itemized receipt to your HSA or FSA provider for reimbursement. If you have any questions please contact support@withflex.com.

Letter of Medical Necessity (LOMN) is a document written by a healthcare provider that explains why a specific medical service, treatment, or equipment is necessary for a patient's health. In relation to an HSA or FSA a LOMN is often required for reimbursement of expenses that are not clearly defined as eligible under the standard IRS guidelines.

Who is Flex and what is their relationship with LYMA?

Flex has partnered with LYMA to enable consumers to use their HSA/FSA funds. 

I still have more questions on HSA/FSA. Who should I reach out to?

If you have any questions around HAS/FSA please contact support@withflex.com or specifically around purchasing at LYMA contact LYMA Concierge conciege@lyma.life.