Welcome to FAQs.

Answers to the most frequently asked questions about our products and services can be found here. To get started, select a category below or use the search to find what you are looking for.

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Payment & Returns

What if I have a problem with my LYMA Laser and I've paid with Splitit?


Don't worry if you have any issues our usual policies apply, we can issue partial refunds or replacements. Contact our Concierge team and they will be able to help you.

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Expected to ship Spring 2021


#ChangeAGirlsLife

To celebrate International Women's Day, we'll donate £25 from the sale of every Starter Kit to the Prince's Trust today.



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