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We are offering an extended returns window for any Starter Kit orders placed during the Black Friday offer period, and those purchased in December 2023. We are delighted to extend the window to return unopened products to 15th January 2024.

When you purchase the LYMA Skin System it is not possible to return individual products. The entire Skin System must be returned to receive a refund.

Assuming item(s) are in good condition we will process your refund on receipt. Refunds are made to your original payment method and, depending on your payment issuers policies, should be credited to your account within 10 days. When you purchase the LYMA Skin System it is not possible to return individual products. The entire Skin System must be returned to receive a refund.

This returns policy applies to products bought directly from our website. If you have purchased products from anywhere else then please contact them directly. We are happy to refund or exchange any product returned within 14 days of purchase, if returned in its original state, unused and in original packaging with the hygiene seal unbroken.

Please contact concierge@lyma.life to arrange to return your item.

We are happy to refund or exchange any product returned within 14 days of purchase, if it is returned in its original state, unused and in original packaging with the hygiene seal unbroken.

Please contact concierge@lyma.life to arrange to return your item.

All LYMA products are proven to deliver results. LYMA Concierge are here to advise you on how to get the best out of your LYMA journey, tailoring your routine to your desired outcome and providing a helping hand along the way. We advise you to take advantage of this and contact concierge@lyma.life.

We are happy to refund or exchange any product returned within 14 days of purchase, if it is returned in its original state, unused and in original packaging with the hygiene seal unbroken. Please contact concierge@lyma.life to arrange to return your item.

We accept all major credit, debit cards and Apple Pay. We also accept Splitit for the LYMA Laser. We do not accept PayPal.

Yes, you are able to order Supplement Starter Kits in various sizes for convenience, and refill packs in sizes up to 360 days supply. You can buy LYMA Skincare refill packs in 30 or 60 day sizes.

No, Splitit uses your existing credit, there are no applications or credit checks that affect your credit score.

You now have the option to either pay in full for your LYMA Laser, or through Splitit you have the option to pay in 3, 4, 5 or 6 monthly instalments.

Don't worry if you have any issues — our usual policies apply and we can issue partial refunds or replacements. Contact our Concierge team and they will be able to help you.

No, Splitit uses your existing credit, there are no applications or credit checks that affect your credit score.

Splitit is available for those who hold a valid credit card with the credit required available on their card. For more information on how the service works please visit https://www.splitit.com/shopper

You now have the option to either pay in full for your LYMA Laser, or pay in 3, 4, 5 or 6 monthly instalments.

Splitit lets you use your existing credit to turn your payment into smaller instalments over time — with no interest, application, or fees.