Welcome to FAQs.

Answers to the most frequently asked questions about our products and services can be found here. To get started, select a category below or use the search to find what you are looking for.

How long does shipping take?


All orders are shipped as fast as possible, Monday to Friday from the UK. International orders are sent by DHL Worldwide Express. Please be aware that shipping time varies by country, so please allow up to 7 days for delivery. Some destinations may require additional customs clearance and duty surcharges.

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To celebrate International Women's Day, we'll donate £25 from the sale of every Starter Kit to the Prince's Trust today.



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