Welcome to FAQs.

Answers to the most frequently asked questions about our products and services can be found here. To get started, select a category below or use the search to find what you are looking for.

How long does shipping take?


We ship as fast as possible directly from the UK. International orders are fulfilled by DHL Worldwide Express, dispatched daily Monday to Friday. For orders placed after midday GMT between Friday and Sunday, these will be dispatched the next working day.

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