Welcome to FAQs.

Answers to the most frequently asked questions about our products and services can be found here. To get started, select a category below or use the search to find what you are looking for.

How long does shipping take?


All orders are shipped as fast as possible, Monday to Friday from the UK. International orders are sent by DHL Worldwide Express. Please be aware that shipping time varies by country, so please allow up to 7 days for delivery. Some destinations may require additional customs clearance and duty surcharges.

The quest for better.

Sign up to our mailing list to discover the future of beauty and wellness.

US shipments.

Unfortunately we are unable to ship LYMA Lasers to US addresses until Spring 2021.

If you would like to be notified when shipments start, please join our pre-notification waiting list.