Welcome to FAQs.

Answers to the most frequently asked questions about our products and services can be found here. To get started, select a category below or use the search to find what you are looking for.

Is there any duty applied to international shipping?

Yes, this changes subject to where you are located. Within the UK and EU all taxes and duties are paid and there are no additional charges. All other regions taxes and duty may apply. Please check your local customs website to confirm.

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To celebrate International Women's Day, we'll donate £25 from the sale of every Starter Kit to the Prince's Trust today.